Frequently Asked Questions
General
What does TBBIZ Services do?
TBBIZ Services helps entrepreneurs establish a professional online presence through website design, website recreations, branding, website templates, and practical business support.
Who do you work with?
We work with startups, small businesses, entrepreneurs, nonprofits, and growing brands looking for a professional website or visual identity.
Website Design
What website platforms do you support?
We currently design and build websites using:
Hostinger Web Builder
Shopify
Square
WordPress (Hostinger)
Canva Sites
Wix (limited support)
Do you build custom websites?
Yes. We offer both fully custom websites and website recreations based on approved designs.
What is a website recreation?
A website recreation is when we rebuild a design within your chosen platform while replacing the content, branding, and images with your own. This is commonly used for platforms that do not support traditional website templates.
Templates
Can I customize a template myself?
Yes. Our templates are designed so you can personalize your content, colors, images, and branding.
Do you install templates for me?
Yes. If you'd rather not do it yourself, you can book one of our Done-for-You services and we'll handle the setup.
Booking & Process
Do I need to schedule a consultation?
Not usually.
Our booking form is designed to collect the information we need to begin your project. If additional clarification is needed, we'll contact you by email.
How do I get started?
Simply complete our booking form, provide your project details, and submit any requested files. Once we've reviewed your information, we'll begin your project or contact you if we need additional details.
How long does a project take?
Project timelines vary depending on the scope of work. Estimated timelines will be discussed after we review your booking form.
Pricing
Why do your prices say "Starting At"?
Every project is unique. Final pricing depends on your requested features, platform, number of pages, and overall project scope.
Do you require payment upfront?
Payment requirements vary depending on the service purchased. Any required deposits or payment schedules will be provided before work begins.
Revisions
Are revisions included?
Yes. Each package includes the number of revisions listed in the package details. Additional revisions may be available for an additional fee.
Business Support
Do you offer business consulting?
Not in the traditional sense.
We provide practical business setup guidance based on our own entrepreneurial experience, including topics such as business organization, recordkeeping, software recommendations, and other startup resources.
Website Care
Do you provide ongoing website support?
Yes. We offer Website Care Plans as well as one-time website updates for existing clients.
Policies
Can I get a refund?
Because many of our products and services are customized or delivered digitally, refund eligibility depends on the type of purchase. Please review our Refund Policy for complete details.
How do you protect my information?
We take your privacy seriously. Please review our Privacy Policy to learn how we collect, use, and safeguard your information.
Contact
I still have a question. How can I reach you?
If you can't find the answer you're looking for, feel free to email us at info@tbbiz.com. We'll be happy to help.
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Websites. Branding. Business Foundations.
Helping entrepreneurs launch and grow with confidence.
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